FAQs

Frequently Asked Questions (FAQs)

Shipping & Orders

• How long will it take to receive my order? For USA orders, delivery takes 3 to 5 days. International shipping takes between 7 to 15 days.

• Can I track my package? Yes. Once shipped, we will provide you with a tracking number so you can monitor your delivery’s progress.

• Do you ship worldwide? Yes, NovaKart Co. offers global shipping to ensure our products reach you, no matter where you are.

Personalized Products

• Can I cancel a customized order? Cancellations are only accepted within the first 12 hours of purchase, as orders move into production shortly after.

• What if my product arrives damaged? If you receive a defective item or a printing error, please contact us immediately to arrange a free replacement.